Meet Our People
These are the people that make everything happen
Paul Donohue - President and Founder
After completing his Bachelor of Science in Business Administration Degree at Villanova University, Paul was recruited to West Palm Beach by a local banking institution, First Service Corporation.
Paul formed a bank holding company, White Eagle Financial Group, at age 24. The company raised $2.5 million for the purpose of acquiring a bank. In 1993 White Eagle purchased Admiralty Bank in Palm Beach Gardens, Florida. As Vice-President of Admiralty Bank, Paul became involved with Quick & Reilly who then established a branch office at Admiralty as a direct result of his relationship. This unique association was recognized in Barrett's Money Guide and American Banker.
Paul took advantage of his banking experience to establish Credit Card Management Services, Inc., branded as Debthelper.com, in 1996. Paul has served as its President since inception. Under his direction, Debthelper.com has achieved several benchmarks including: the adoption of the Association of Independent Consumer Credit Counseling Agencies Code of Practice; the adoption of the National Industry Standards for Homeownership Education and Counseling; forming a partnership with the Florida Housing Finance Corporation; becoming approved to operate as a debt management company in over half the union; becoming An Approved Provider of Credit Counseling and Debtor Education for bankruptcy and is approved to issue certificates evidencing completion of a personal financial management instructional course in compliance with the Bankruptcy Code, approval does not endorse or assure the quality of the Provider's services; and gaining the United States Department of Housing and Urban Development approval to provide comprehensive housing counseling services. Debthelper.com has provided assistance to over 100,000 families since its inception.
Paul maintains personal certification for financial management counseling through the Association for Financial Counseling Planning Education. Paul is a Florida licensed Mortgage Broker. Paul is exam qualified in the State of Michigan for provision of debt management services. Paul is a licensed provider of Credit Counseling through the State of South Carolina. Paul carries more advanced certification programs, including being a Federal Housing Authority Roster Home Equity Conversion Mortgage Counselor and Paul is a NeighborWorks© America Certified Housing Counselor.
A longtime board member of children's charity groups, Paul formed the non-profit, Videos for Kids (VFK), now known as "Little Smiles", in 1999 providing videotapes, DVD's, equipment and entertainment to children in local hospitals and hospices. Little Smiles has granted thousands of wishes to hospitalized children across Florida and provides support for families of terminally ill children.
Paul lives in Palm Beach Gardens, Florida with his wife Carrie and their son Brady.
Board of Directors
The Board of Directors of Debthelper.com consists of community-orientated professional and academic leaders who volunteer their services and time in support of the Debthelper.com mission. Debthelper.com Board Members are not related by blood or marriage to any other current Directors or Officers of Debthelper.com. The Directors are not engaged directly or indirectly in the business of mortgage lending, investment sales or advising, insurance, banking, or non-profit/charitable activities. The Directors do not directly or indirectly receive remuneration for their affiliation with Debthelper.com.
Kurt Stahura, Ph.D
University of Nevada, Professor
Anna June Hudak, RN
Mintz Family, Home Care Nurse
Jupiter Medical Center, Physical Therapist
Gulf South Medical Supply, Inc., Account Executive
Client Services / Processing Department
The processors are critical to making sure the credit card companies accept the proposed terms in a timely fashion. Client Services handles thousands of calls a year closing problem reports only after the client says the problem is fixed. The majority of calls by these dedicated employees are outgoing calls to make sure clients are getting the full benefit from their program with CCMS.
The counselors spend 90% of their time in telephone or personal consultations with clients helping them get control of their financial lives. Our counselors make sure the financial plan, which 50% of the time results in not starting a debt management program, gets the client back on track. They are partners with their clients every step of the way to financial freedom.
Operations handles thousands of checks, money orders and electronic transactions every month and ensures timely payments to the credit card companies. These people are the unsung heroes of the company who make sure payments are processed with a goal of zero defects. Operations also creates and sends monthly statements to help clients make their payments accurately and on time.